Refund Policy

Effective Date: 20/04/2025

At SkillMacha, we stand behind the quality of our content and your satisfaction. That’s why we offer a 30-Day Money-Back Guarantee for our courses — with a simple, fair condition: you must actually try the course.

1. 30-Day Refund Guarantee (If Not Satisfied)

If you’re not satisfied with the course you purchased, you may request a 100% refund within 30 days of your purchase — provided you meet the following conditions:

✅ Eligibility Criteria:

You complete the course (watch at least 90% of the lessons)
You attempt all quizzes, assignments, or exercises included
You show us that you genuinely gave the course a try

We believe in accountability — for you and for us. If after all this, you still feel the course didn’t deliver value, we’ll refund you in full.

2. Ineligible for Refunds If:

You request a refund after 30 days of purchase
You did not engage with the course (watched less than 90%, skipped content)
You only downloaded the materials without attempting the course
You purchased during a heavily discounted sale or offer (unless explicitly stated as refundable)

3. How to Request a Refund

Email us at: [Insert Support Email]
Subject: Refund Request – [Course Name & Order ID]

Include:

Your full name
Payment receipt or Order ID
Brief explanation of why you’re not satisfied
Screenshots or progress reports showing course completion

We review refund requests within 5–7 business days and respond promptly.

4. Refund Method & Timeline

If your request is approved, we will refund the amount to your original payment method. Depending on your bank/payment processor, it may take 5–10 business days to reflect in your account.

5. No Refund on Other Digital Products

eBooks, templates, downloadable PDFs, guides, and any non-course digital product are non-refundable once delivered.

6. Need Help?

We’re here to support your learning. If you’re facing any technical or content-related issues, email us first — we’ll do our best to resolve them.

Contact Us:
Email: support@skillmacha.com
Website: [www.skillmacha.com]